I thought following my subscription to iFollow when I shall be glued to my TV every matchday (not!!!) I'd better get avivaed up with one of them leery, loud fluorescent away shirt. SO, yesterday my daughter went up to the club shop to get me a portly gentlemen's XXL only to be informed they had sold out and it would be "awhile" before they got any more. They kindly offered her a XXXXL which had just been returned (I really hope it wasn't too small). No XL either, apparently Monday was like a match day, it was "mental" and they sold out of loads of sizes. Well, says me just order me one, pretty simple solution. No, they can't take orders as they only have 3 orders a year and they're trying to bring the Xmas one forward but the website should say when they are available for pre order. My daughter then actually did order one online (still saying in stock of course) so we'll see how that goes. There was a guy in a wheelchair in front of her who had pre ordered an XXL away shirt so he wasn't too thrilled to be given an XXXL one which they could do nothing about except refund him.
So, before a ball has even been kicked the off field organisation is wasting the golden chance to make money, surely they realise that at the beginning of the season will be the optimum time for selling new kits, they have a very limited life span.
Trouble is through all this WhatsApp saga with my daughter yesterday afternoon I was not in the slightest bit surprised. Shambles as usual.